Privacy Policy

Last Updated: July 2026

Welcome to Hiventis, a product by WiseHive Sphere. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes email address and telephone numbers.
  • Document Data includes the files, texts, and PDFs you upload for processing, merging, translating, or AI interactions. Please note that all your documents are securely encrypted at rest.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our Service, including executing document operations (OCR, translations, merging, etc.).
  • To notify you about changes to our Service.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.

3. Data Security and Encryption

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Specifically, Hiventis utilizes Workspace Encryption keys to ensure your documents remain private. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can delete your documents from your Vault at any time, which permanently removes them from our servers.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].